Refund policy

Refund Policy

Due to the digital nature of our products, all sales are final. We do not offer refunds or exchanges on downloadable PDF files once the file has been accessed or downloaded.

Why we have this policy

Digital products are delivered instantly and cannot be "returned" the way physical items can. Once a file is downloaded, we have no way to verify it has been deleted or is no longer in use.

Something went wrong with your download?

If you experience a technical issue with your download — such as a broken link, a corrupted file, or not receiving your download email — please contact us at melihanes@gmail.com and we will resolve it promptly.

Not what you expected?

We want you to be happy with your purchase. If you have concerns about a product, please reach out before purchasing — we're happy to answer questions so you can buy with confidence.

Thank you for supporting Calm Steps Studio. 💙